Privacy Policy for Bharat Trade Academy
Bharat Trade Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our site and the services we offer, including online trading courses, personalized mentorship programs, risk management training, technical analysis workshops, and investment strategy development. This policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect the following types of information:
- Personal Information: This includes information that identifies you as an individual, such as your name, postal address, email address, phone number, payment information (credit card details), educational background, and trading experience. We collect this information when you register for an account, enroll in a course, subscribe to our newsletter, participate in a survey, or contact us for support.
- Usage Data: We automatically collect information about your interactions with our site, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We use cookies and similar technologies to collect this data.
- Financial Data: While processing payments, we may collect financial information like billing address and transaction history. However, we do not directly store your credit card details; these are processed securely by our payment gateway providers.
- Communications: We may retain copies of any communications you send to us, including email messages, chat logs, and feedback forms.
How We Use Your Information
We use your information for the following purposes:
- Providing and Improving Our Services: To deliver the services you request, personalize your learning experience, track your progress, and improve the content and functionality of our site.
- Account Management: To create and manage your account, process payments, and provide customer support.
- Communication: To send you important updates, newsletters, promotional materials, and other information that may be of interest to you, based on your marketing preferences. You may opt out of receiving marketing communications at any time.
- Analytics: To analyze usage patterns, track trends, and measure the effectiveness of our marketing campaigns.
- Legal Compliance: To comply with applicable laws and regulations, including responding to legal requests and preventing fraud.
- Personalization: To tailor the content and advertising you see on our site based on your interests and preferences.
Data Sharing and Disclosure
We may share your information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, email marketing platforms, and website hosting providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Mentors and Instructors: To facilitate personalized mentorship and instruction, we may share your information with our mentors and instructors.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include data encryption, firewalls, access controls, and regular security audits. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
- Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
- Complaint: You have the right to lodge a complaint with a data protection authority if you believe that we have violated your rights.
To exercise these rights, please contact us at:
Bharat Trade Academy 21 Mahatma Gandhi Road, 3rd Floor Mumbai, Maharashtra, 400001, India.
Cookies
We use cookies to improve your experience on our site. You can control cookies through your browser settings.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
Children's Privacy
Our site is not directed to children under the age of 16, and we do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site.
Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India.